I’m not able to complete the digital identity verification process at this time. What other options do I have?

We provide an additional options for verifying your identity if you do not want to use digital verification.

Upload to the link below two of your most recent and unaltered Canadian documents from the list below. Your information on these documents must match the information provided on your PC Financial product application.

• Driver's Licence

• Provincial/Territorial Photo ID Card

• Passport (Photograph and ID Pages) or Permanent Resident Card

• Water, Hydro or Gas – Utility Bill

• Property Tax Statement

Find your Application ID in the email you received requesting that you verify your identity.

You can upload the documents to pcfinancial.ca/upload (opens in a new window).

This option will take 3 to 5 business days to process.