How do I cancel an Interac e-Transfer® request?
You can cancel an Interac e-Transfer® before your recipient deposits it (unless the recipient has auto deposit enabled) by logging into your account. Please note, you will be charged a fee to cancel an Interac e-Transfer®.
Steps
Log in to your PC Financial mobile app or online account
Select Move Money
Select scheduled and pending transfers
Click on the transaction you’d like to cancel
Select delete
Helpful tip
If the recipient has auto deposit enabled, the funds will be transferred instantly, and you will not be able to cancel the transfer.
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