Why are my transactions and deposits to my PC Money^™ Account showing up as pending transactions?

Transactions may temporarily show with a pending status for up to several days due to processing. Don’t worry, pending status is not a hold or a delay. Any deposits made to your PC Money™ Account that are not on hold but showing as pending are available to you immediately for use.

If a hold is applicable, it will appear in the hold section of your PC Money™ Account balance. These funds may be held for up to five business days (not including weekends and holidays) before you can access them from your account to ensure that the transaction from your external bank account has been completed.

The hold starts from the time the transfer is no longer in the scheduled & pending transactions and appears as deposited funds in your account until the evening of the fifth business day.

Example: Transfer is initiated on a Monday. Funds are deposited into your account on the Tuesday and a five-business-day hold is applied. The hold will be released the following Tuesday in the evening calculated as follows: Wednesday = 1 day, Thursday = 2 days, Friday = 3 days, Monday = 4 days, Tuesday = 5 days.